Digital Marketers That Create Visible Lasting Results
Billing & Payments Policy
After reading this page, if you have questions about how we bill or accept payments, please call or text message us at 586-488-4488, or fill out our contact form.
Payment Terms
Payment for online marketing services is due upon receipt of invoice unless otherwise specified in our quote, other agreement or on the invoice itself. Internet Updaters accepts all major credit cards, including: Visa, Mastercard, Discover and American Express.
Additionally, we accept ACH paperless bank checks, physical paper bank checks and of course Paypal payments.
Billing Terms
Billing cycles and rates are determined by the initial contract of service. Projects and support outside of any written contract are billed in 15 minute increments at an hourly rate of $125/hour.
Service Hours
Our tech support, website assistance, sales and client support teams are available to help your business Monday through Friday, 9:00 am — 5:00 pm eastern standard time (EST). We are also available on weekends, by appointment or via text message, and closed all major holidays.
Listed below are a few examples of our hourly service categories, along with a table explaining our rates. Please note that this is NOT an extensive list. The few example items are estimates only. If you specific billing question(s), call us at 586-488-4488.
Technical Support
Error codes, broken functions, WordPress training, login issues, passwords and email access.
Content Management
Data entry, specials and seasonal information updates, basic graphic creation and manipulation.
Design & Functionality
Custom programming, new website functionality, and additional sites or landing pages.
Task | Hours | Rate/Hour | Total |
---|---|---|---|
Changing logins & passwords | 0.25 | $120/hour | $30 |
Adding or removing a button | 0.5 | $120/hour | $60 |
Website training session | 1 | $120/hour | $120 |
Installing / styling plugin, feature or functionality | 2 | $120/hour | $240 |
Service Hours
The time spent resolving issues are billed at our hourly rate. Internet Updaters recognizes the importance of resolving any technical issues quickly and efficiently as possible. Your designated account manager(s) may need to discuss and research issues with other team members. It is important to know, encountering irregularities and managing unexpected consequences are inherent to problem-solving and our troubleshooting services.
Digital Marketing Experts
of Southeast Michigan!
Digital Marketers That Create Visible Results
Our marketing team can grow your business online. We use advanced technology platforms to automate your success!
OR
You may use the form below. Or for faster website marketing support, call or text us at 586-488-4488.
Phone Support
Monday - Friday: 10am - 5pm
SMS Support
Monday - Friday: 5pm - 10pm
Saturday - Sunday: 10am - 10pm
7755 22 Mile Rd., Unit 183612
Shelby Twp., MI 48318
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